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Noble Navigators provides live 24/7 assistance to consumers in more than a dozen life situations in healthcare, consumer services, personal safety, and technology.

60 second case study

Case 219

Check Fraud & Unhelpful Bank

Diane K.

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Recovered From Check Fraud

5 Stars

Your people were very knowledgeable and gave me an immediate sense of confidence. Thank you so much.

- Dianne K.
Privacy & Public Reviews

Rating: FIN9

Victim of a crime with legal, financial & privacy components.

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Case Log

Case 219

Check fraud & unhelpful bank

Start

$14,000 missing from my checking account.

Problem

Impact

Investigation

Resolution

Problem

  • Victim of check fraud
  • Bank didn't close account
  • Ignored my requests

Impact

  • $14k gone on fixed income
  • Bank denied responsibility
  • Ongoing vulnerability
  • Immediate credit protection
  • Root cause investigation
  • Navigator communication

Resolution

  • Money restored in 48 hr
  • Accounts properly handled
  • Apology from manager

Rating: FIN9

Victim of a crime with legal, financial & privacy components.

More about ratings

Noble Navigators is a highly coordinated, experienced & HIPAA trained team located in the US.

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Values & Promises

Honesty as the foundation for services & communication. ​

Patience as a policy with customers, companies & colleagues.​

Helpfulness as our mission, service & attitude.​

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Are you experiencing one of these common life issues?

Review of list of common situations that Noble Navigators can help with.
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Employee Benefits

Noble Navigators may be available through your employer as an employee benefit. As your Navigator if your employer participates.

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Frequently asked questions

Member Support

Dec 7, 2023 1 min
Common Questions

Are Consumer Investigations included in Membership?

Yes. Consumer Investigations are included in Membership. Members can request or initiate consumer investigations 24/7 by phone, text or...

Member Support

Dec 1, 2023 1 min
Common Questions

How many people does a Noble Navigator membership cover?

One. Member Services for the account covers the named account holder. Can I manage accounts for family? Yes. Family members can connect...

Member Support

Nov 5, 2023 2 min
Common Questions

Can Noble Navigators refer me to an attorney?

Yes. Your Navigator can refer you to an attorney at any time and provide a specialized case file you can share for their legal review....

Member Support

Nov 22, 2023 1 min
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Can I get a refund if I am unsatisfied?

Yes. If you are unhappy with your services you may cancel your membership or investigation effective immediately and receive a refund for...

Member Support

Nov 20, 2023 2 min
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Values and Promises to you the consumer

Noble Navigators was founded to help people when they need it most and to provide practical reliable support for everyday issues. Values...

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Oct 9, 2023 1 min
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Does Noble Navigators offer discounted or free services?

Yes. Noble Navigators offers both free and reduced cost services under some conditions. Financial Hardship Noble Navigators may be able...

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Feb 1, 2021 1 min
Common Questions

Are there any fees not included in membership or investigations?

Yes. Expenses such as postage are not included in the cost of Membership or Investigations. Members would review and approve any expenses...

Member Support

Nov 30, 2023 1 min
Common Questions

What about online reviews?

Noble Navigators suggests caution. Noble Navigators does not solicit reviews from members. Members are encouraged to be thoughtful about...

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Nov 20, 2023 2 min
Common Questions

What are Case Studies?

Case Studies are short simple descriptions of a how a consumer or healthcare situation went wrong and how it impacted the member. 60...

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Dec 15, 2022 1 min
Common Questions

Services through my employer as an employee benefit?

Yes. Noble Navigators may be available free of charge from your employer. Ask your Navigator if your employer provides Noble Navigators...

Member Support

Nov 28, 2023 1 min
Common Questions

Can I give Noble Navigators services as a gift?

Yes. You can give Noble Navigators services as a gift. Select "Give as a Gift" and check out. Giving the Gift Copy the link, a code or...

Member Support

Nov 5, 2023 2 min
Common Questions

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There are some common situations or life events that may indicate Noble Navigators can help you. I'm having a problem with a company in...

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