Investigations

Investigations on behalf of US Consumers when situations go wrong.

60 second case study

Case 181

School Held My $5k Deposit

Noura A.

Read the Case Study

Recovered Deposit

5 Stars

Noble Navigators was able to bring the situation under control and get me a full refund.

- Nourah A.

Rating: FIN7

Substantial financial impact requiring case escalation.


Case Log

Case 181

School Held My $5k Deposit

Start

I signed up for a class at a school that I thought was legitimate.

Problem

Impact

Investigation

Resolution

Problem

  • School kept $5,000 deposit
  • Promised refund for months
  • Ignored all of my calls

Impact

  • Aggressive communication
  • Couldn't take this class
  • Couldn't take other classes
  • Navigator conference call
  • Official case escalation
  • Warning by certified mail

Resolution

  • Professional communication
  • Notification of refund
  • Funds received in 72 hrs

Rating: FIN7

Substantial financial impact requiring case escalation.


Consumer Investigation

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Live Assistance from a Consumer Expert

If you are experiencing a consumer problem contact us. Noble Navigators will review your situation and discuss your options with you.

Investigation, Direct Action & Negotiation

Open a case or become a member. Noble Navigators will investigate the situation and provide you with options for resolving your case. Receive continuous updates and approve all activities.

Approval, Confirmation & Documentation

Your Navigator will bring all results for your approval & automatically follow up to confirm the company kept all commitments and that you are fully satisfied. Including a complete report for your protection.

Escalating Cases & Official Complaints

If you are not satisfied with the outcome of your case, or wish to strengthen an active case authorize Noble Navigators to file official complaints on your behalf with local, state & Federal agencies.

Contacting an Attorney to Review Your Situation

If you would like to speak with an attorney, Noble Navigators will prepare a specialized case file for your attorney if you have one already, or refer you to an attorney at any time.

Consumer Investigation

Expert Review

Direct Action

Confirmation

Official Complaints

Attorney Referral

Deceptive business practices & bad customer services are out of control.

Missing products, hidden charges, no phone number, unanswered emails.

Noble Navigators provides consumer investigations.

US Consumers can open a case with Noble Navigators 24/7.

94% of investigations get improved results.

Cases follow proven stages and steps with your approval.

Cases come with two powerful layers of backup

Escalate your case with official complaints to state and Federal agencies. Send your case file to an attorney for review.

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