Member Support
Aug 1, 2023 1 min readStep 2: Action
Some consumer problems require direct Navigator involvement to get companies to pay attention to the situation and take resolving problems seriously. Let your Navigator take direct actions on your behalf.
Step 2: Action
Your Navigator will make contact with the company causing the problem, document the customer service failure and issue a demand on your behalf. Your Navigator will follow up automatically and keep you updated throughout the process until the case is resolved. Most cases are resolved at this stage.
If the case is not rsolved to your satisfaction, the careful documentation provided by your Navigator can form the basis for official complaint with local, state or Federal agencies and provided to an attorney as preparation for legal action. Your Navigator can refer you to an attorney at any time.
Getting in touch
Noble Navigators offers member support 24/7. People need someone to call when things go wrong. Become a member and give as a gift for family members who could use additional support.
Privacy
No last names or other personally identifiable information are used in published case studies. All photos are stock photography unless specified.
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