Member Support
Jul 30, 2023 1 min readStep 3: Confirmation
Noble Navigators automatically follows up to confirm the company kept their commitments and you are satisfied.
Step 3: Confirmation
Follow Up
Your Navigator will automatically follow up by text or phone call to ensure that the company honored its commitments on time and as agreed.
Documentation
Once you have confirmed the results and your satisfaction, your Navigator will provide a complete case report for your records.
Reopening a Case
You can reopen a case at any time, for any reason.
Case Escalation
Customers may wish to escalate their case if they are unhappy with the company’s response.
Member Assistance
Noble Navigators provides guidance, direct action and ongoing support services for more than a dozen important life situations including basic tech support. If you or someone you know needs assistance please contact Noble Navigators 24/7.
- Expert Review
- One Page Plan
- Automatic Follow up
- Direct Navigator Actions
- Backup Services
Privacy
No last names or other personally identifiable information are used in published case studies. All photos are stock photography unless specified.
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