Step 4: Case Escalation

Identifying the Agency

Your Navigator will identify state, Federal and local options to file complaints, including Attorneys General where appropriate.

Applications & Filing

Your Navigator will prepare and submit applications, subject to your approval. If there are any filing fees, your Navigator will request approval first.

Copies & Notifications

Your Navigator may recommend that you send a copy of the complaint application to additional parties, including company management and other government agencies.

Tracking

Your Navigator will automatically track your case and follow up with you and the governing body to track the progress of your complaint and continue to update your Noble Navigators case file.

Resolution

Companies may respond to some situations as a result of complaint filings. Some cases resolve during the Escalation phase. Your Navigator will stay in continuous contact with you during the escalation phase, ready for you to approve a resolution.

• • Step 1: Review
  • Step 2: Action
  • Step 3: Confirmation
  • Step 4: Escalation
  • Step 5: Legal Action
  • Investigations Page

Member Assistance

Noble Navigators provides guidance, direct action and ongoing support services for more than a dozen important life situations including basic tech support. If you or someone you know needs assistance please contact Noble Navigators 24/7.