Enhanced Membership Services

I need help choosing health insurance

Choosing the wrong type of health insurance for your financial and healthcare priorities may reduce your options or cost you more money. If you have questions...

I need help getting things repaired

Some products are naturally hard to get repaired and some companies may make it difficult by disputing warranties or requiring special procedures that can be time consuming and frustrating. If you are having challenges ...

I need help with with debt

Debt can quickly become overwhelming. Interest rates are extremely high right now and many people may not have a clear financial picture of the impact of carrying debt over time. It can be very hard to pay down high interest debt without a clear plan. If you are experiencing ...

I need help managing health conditions

Coordinating a diagnosis, treatment, medication and insurance is an important activity. Managing health conditions for yourself or loved ones can be challenging and sometimes overwhelming. If you are experiencing issues managing ...

Help using health insurance

Using health insurance effectively can save you money but making mistakes can be costly. If you have questions about getting the most from your health insurance, call or text your Navigator at 1-844-414-1776 for live assistance 24/7 ...

Help feeling unsafe

Feeling unsafe can be the result of feeling ill, anxiety about other people, problems with food, medicine, household safety & repair and many other issues. If you are feeling unsafe ...

I'm locked out and need help

Getting locked out of your house or car can cause immediate problems involving personal safety and security. If you’ve lost your phone and/or wallet, the situation can become more complicated and urgent. If you have been locked out ...

I need help managing dementia

Experiencing and handling cognitive issues for yourself or loved ones can be overwhelming. Situations can develop quickly or it may take time to work with medical professionals and get a diagnosis. If you need help seeking ...

I need help with billing disputes

Billing mistakes and hidden fees can be time consuming and frustrating to dispute and resolve, especially if companies hide their contact information, ignore requests or fail to acknowledge known situations. If you have experienced billing mistakes or hidden charges ...

I have been in a car accident and need help

Car accidents are followed by a series of time sensitive challenges including medical care, insurance claims, traffic citations and legal action. If you have been in a car accident as a driver or passenger ...

I need help caregiving or caregivers

Finding, hiring and managing qualified caregivers can be a serious challenge. Providing care for yourself or for loved ones can present different challenges. Both situations can become overwhelming ...

I need help with a consumer issue

People frequently experience deceptive business practices and bad customer services. Many companies make it hard to reach them and ignore customer requests. If you’re having consumer problems ...

I need help with documents or photos

Problems creating and editing documents and photos can disrupt your ability to communicate with friends, family and businesses. If you are having problems with these situations please call or text your Navigator at 1-844-414-1776 for live assistance 24/7....

I need help with emails or text messages

Problems sending and receiving emails and text messages can disrupt your ability to communicate with friends, family, businesses and healthcare providers. If you are having problems communicating ...

I could use a weekly check-in

People can struggle when they lack someone in their life checking in regularly on their health and wellbeing. This can be especially true as you age or when you are recovering from injury or illness ...

I need help with hearing aid or mobility devices

Trying to handle everyday situations when your hearing aids or mobility devices aren't working properly can be very challenging. If you are experiencing challenges with your hearing aids, wheelchairs, chair lifts or other mobility devices ...

I need help with end-of-life care

End of life care and planning is always difficult. Situations may involve different types of care like palliative and hospice care. Important documents help you express your will or an advanced directive. If you are concerned about ...

I need help with medical bills or denied insurance claims

Denied insurance claims, surprise medical bills and accumulating medical debt can happen quickly and are serious problems for many people. If you are experiencing problems with denied claims or medical debt ...

I need help with Medicare

Medicare can be one of the most important but confusing topics as people age. Making mistakes in your initial or annual selections can be costly and limit your healthcare options. If you have questions or concerns about Medicare ...

I need help with nursing facilities

There are several types of nursing facilities to provide needed care. These include short & long term stays and levels of care for injury, illness or specialized conditions involving situations like memory or cognition ...

I need help with a phone or tablet device

When your phone isn't working properly it can interfere with your ability to communicate, care for yourself and interact with others. Even small problems can cause serious disruptions ...

I need help with returns or refunds

Some companies make returns and refunds really hard by hiding phone numbers, ignoring requests or just never delivering on their commitments. If you are having problems ...

I need help with hacks, scams or fraud

Stolen information, data brokers, social media and AI systems are all fueling an increasingly sophisticated and persistent effort to scam and defraud you ...

I need with TV or remote control

Sometimes TVs and entertainment systems stop working as expected and you need a little bit of tech support you can't get from your cable company or streaming service ...

I need help after experiencing crime

Physical harm, break-ins or other criminal activity often require medical care, police reports, insurance claims and legal action ...