24/7 Support

Services

Consumer, Healthcare
Safety & Technology

The Problem

US Consumers are experiencing
deceptive business practices,
bad customer service and a gap
between the service they need
& the service they get.

The Solution

Noble Navigators provides
live on-demand assistance for
US consumers 24/7. Membership
includes immediate support by phone,
text or chat for healthcare, consumer, technology and personal safety situations

Membership Choices

Plus membership has
additional services
for members 50+

One-Time Services 

Consumer Protection Services are
included with membership and are
also available as a separate service
to non-members at any time.

60 second case study

Case 219

Check Fraud & Unhelpful Bank

Diane K.

Read the Case Study

Recovered From Check Fraud

5 Stars

Your people were very knowledgeable and gave me an immediate sense of confidence. Thank you so much.

- Dianne K.

Rating: FIN9

Victim of a crime with legal, financial & privacy components.


Case Log

Case 219

Check fraud & unhelpful bank

Start

$14,000 missing from my checking account.

Problem

Impact

Investigation

Resolution

Problem

  • Victim of check fraud
  • Bank didn't close account
  • Ignored my requests

Impact

  • $14k gone on fixed income
  • Bank denied responsibility
  • Ongoing vulnerability
  • Immediate credit protection
  • Root cause investigation
  • Navigator communication

Resolution

  • Money restored in 48 hr
  • Accounts properly handled
  • Apology from manager

Rating: FIN9

Victim of a crime with legal, financial & privacy components.


Where people need help

  • Fighting consumer problems
  • Managing complex situations
  • Handling a crisis

Fighting consumer problems

People are experiencing deceptive business practices and bad customer service every day. They need direct assistance fighting back including
the ability to file official complaints
and speak with an attorney
for serious situations.

Managing complex situations

People often receive confusing and conflicting information about important situations and need help cutting through the noise to handle complex situations like denied insurance claims or paying down debt. People need honest advocacy.

Managing a crisis

Being the victim of a crime, having a car accident or losing important items like your wallet, keys or phone can be very disorienting. People need someone who cares what's happening and can help when things go wrong.