Consumer
Protection
Services

Immediate assistance
when you need it.

What's it all about?

Noble Navigators provides live 24/7 assistance to consumers in more than a dozen life situations in healthcare, consumer services, personal safety, and technology.

60 second case study

Case 219

Check Fraud & Unhelpful Bank

Diane K.

Read the Case Study

Recovered From Check Fraud

5 Stars

Your people were very knowledgeable and gave me an immediate sense of confidence. Thank you so much.

- Dianne K.

Rating: FIN9

Victim of a crime with legal, financial & privacy components.


Case Log

Case 219

Check fraud & unhelpful bank

Start

$14,000 missing from my checking account.

Problem

Impact

Investigation

Resolution

Problem

  • Victim of check fraud
  • Bank didn't close account
  • Ignored my requests

Impact

  • $14k gone on fixed income
  • Bank denied responsibility
  • Ongoing vulnerability
  • Immediate credit protection
  • Root cause investigation
  • Navigator communication

Resolution

  • Money restored in 48 hr
  • Accounts properly handled
  • Apology from manager

Rating: FIN9

Victim of a crime with legal, financial & privacy components.


Live Assistance 24/7

Noble Navigators conducted a one year study.

93% of consumers reported serious customer service failures, deceptive business practices and missing products or services.

Noble Navigators launched a pilot program to get involved.

Our navigators worked directly with US Consumers resolving issues in more than a dozen consumer and healthcare areas.

People need help when things go wrong.

They need consumer assistance when they experience deceptive business practices or customer service failures.

People need help navigating 30+ complex life issues.

People need help with insurance claims, taking care of sick family, recovering from scams & hacks and getting the most out of the products and services they buy.

Live Assistance 24/7